Shipping Status Decoder

Label exists; carrier has not picked up the package yet.

• “Label Created”

  The shipper printed a shipping label and the carrier knows the package is coming, but it has not actually been picked up or scanned yet. The package is still with the seller, not the carrier.

  What you can do: Wait for the first carrier scan. If "Label Created" persists for more than 2–3 business days, contact the seller — the package may not have been handed off.

  UPSLabel CreatedUSPSShipping Label Created, USPS Awaiting ItemFedExLabel CreatedDHLShipment Information ReceivedAmazonShipping Soon

• “Pre-Shipment”

  Same as "Label Created" — the carrier has been notified but does not yet have the package. The seller still has it on their loading dock or in their warehouse.

  What you can do: Wait for the first scan; contact the seller if the status does not change within 2–3 business days.

Moving through the carrier network.

• “Accepted”

  The carrier physically has the package — usually scanned at the origin Post Office, store, or pickup. From here, it enters the network.

  What you can do: No action needed. Updates typically follow every 12–48 hours as the package moves between facilities.

  USPSAccepted at USPS Origin FacilityUPSOrigin ScanFedExPicked Up

• “In Transit”

  The package is moving through the carrier network toward its destination. There may be long gaps between scans — sometimes 12–24+ hours — especially over weekends or in transit between regional hubs.

  What you can do: No action needed. Gaps in tracking are normal mid-route; carriers only scan at facility handoffs, not while in motion.

  UPSIn TransitUSPSIn Transit to Next FacilityFedExIn TransitDHLIn TransitAmazonOn the Way

• “Arrived at Facility”

  The package reached a carrier sortation hub or regional facility. It will be sorted and either loaded onto another truck/plane or staged for local delivery, depending on whether this is the destination region.

• “Departed Facility”

  The package left a sortation hub or regional facility and is en route to the next one — or to the final delivery station.

• “In Transit, Arriving Late”

  USPS-specific phrase: the package missed an expected scan window or service guarantee, but is still moving. Common during peak season, severe weather, or after holidays.

  What you can do: No action available — wait. The package is not lost; the carrier is acknowledging the delay. New delivery estimate usually appears within 24–48 hours.

On a local vehicle and expected today.

• “Out for Delivery”

  The package is loaded on a local delivery vehicle and is expected to be delivered today. Most carriers deliver between 8am and 8pm on the "out for delivery" day.

  What you can do: Make sure someone is available or the delivery location is accessible. Many carriers offer day-of redirects (UPS My Choice, FedEx Delivery Manager, USPS Informed Delivery).

  UPSOut for DeliveryUSPSOut for DeliveryFedExOn FedEx Vehicle for DeliveryAmazonOut for Delivery

Carrier recorded a delivery scan.

• “Delivered”

  The carrier scanned the package as delivered to the address on the label. Some carriers send a photo with this scan; some require a signature.

  What you can do: If the package is not actually at the address, check with neighbors / property staff / your mailroom first, then file a missing-package claim with the carrier within 30 days.

• “Delivered, Front Door / Porch”

  The driver left the package at the front door, porch, or another exterior location. No signature was taken.

  What you can do: Retrieve quickly to reduce porch-pirate risk. If missing, check the photo (if the carrier provides one) before filing a claim.

• “Delivered, Left With Individual”

  A person at the address accepted the package. Common at apartment desks, business mailrooms, or when a neighbor signs on behalf.

• “Delivered, Mailbox”

  The package fit in (or was left at) the recipient's mailbox or cluster box. USPS-specific phrasing.

Something interrupted normal delivery.

• “Shipment Exception”

  A generic catch-all for "something unexpected happened" — weather, mechanical, address issue, customs, missed connection. Each exception has a sub-status with more detail.

  What you can do: Read the detail line. Most exceptions resolve themselves within 24–48 hours. If the exception is address-related, the carrier may need you to correct the address.

  UPSExceptionFedExDelivery ExceptionUSPSDelivery Exception

• “Delivery Attempted - No One Home”

  The driver tried to deliver but couldn't — usually because a signature was required and no one answered. The package returns to the local facility for a second attempt.

  What you can do: Most carriers attempt 2–3 times. Sign up for the carrier's delivery management app to redirect, hold at a pickup location, or release without signature.

  UPSDelivery AttemptedFedExDelivery exception: Customer not available or business closedUSPSNo Authorized Recipient Available

• “Held at Location”

  The package is being held at a carrier facility for the recipient to pick up — usually after a missed delivery attempt or at the recipient's explicit request.

  What you can do: Bring photo ID matching the addressee. Hold periods are typically 5–7 days before the package is returned to the sender.

  UPSHeld for PickupFedExHeld at FedEx LocationUSPSAvailable for Pickup

• “Weather Delay”

  Severe weather (hurricane, blizzard, flooding, wildfire) is preventing the carrier from moving packages safely through a facility or region. The package is safe but stationary.

  What you can do: No action available. Carriers resume operations as soon as it is safe. Refresh tracking daily; expect 24–72 hour delays.

• “Customs Hold”

  An international shipment is awaiting clearance with the destination country's customs authority. Could be routine inspection, missing paperwork, or duty/tax payment required.

  What you can do: The carrier or customs office will contact the recipient if any action is needed (paperwork, duty payment). Otherwise wait — clearance can take 1–10 business days depending on the country.

• “Incorrect Address”

  The carrier flagged the destination address as undeliverable — missing apartment number, wrong ZIP, address does not exist, or no receptacle.

  What you can do: Contact the carrier directly (not the seller) to correct the address before the package returns to sender. Most carriers offer a 1-time address correction online.

  USPSInsufficient AddressUPSAddress Information RequiredFedExAddress Unknown

• “Damaged in Transit”

  The package was damaged while moving through the network. The carrier will either continue delivery (with a damaged-package notation) or return it to the sender depending on severity.

  What you can do: Document the damage with photos on arrival. File a claim with the carrier; most claims must be filed within 60 days for domestic, 30 days for international.

• “Lost in Transit”

  No tracking update has occurred for an extended period (usually 7+ days) and the carrier can no longer locate the package. Officially still "in transit," practically lost.

  What you can do: File a lost-package claim with the carrier and contact the seller for a refund or replacement. Most carrier claims have a 60-day window from the ship date.

Heading back to the shipper.

• “Return to Sender”

  The package could not be delivered (bad address, refused, unclaimed at hold, addressee moved) and is heading back to the shipper. The recipient will not receive it.

  What you can do: Contact the seller. Most will resend with a corrected address (sometimes for a fee) or refund once they receive the return.

  UPSReturned to SenderUSPSReturn to SenderFedExReturned to Shipper

• “Refused by Recipient”

  Someone at the address declined to accept the package — often on receipt of a damaged box, or for shipments arriving COD (cash on delivery) that the recipient did not expect.

  What you can do: Contact the seller. Refusals usually result in automatic return to sender; the seller decides on refund or reshipment.